fd 77's Privacy Policy

This privacy policy applies to all services, websites, and mobile applications on the fd 77 platform. When you create an account on fd 77, use our services, or contact us, you agree to the terms of this policy.

fd 77 is a trusted online gaming platform for users in Bangladesh. To learn more about us, visit our About Us page. We place the highest importance on your personal information and apply modern technology and security measures to keep it safe.

If this policy changes, we will notify users through the site. The latest version will always be available on this page, and the date of the change will be noted above.

fd 77 collects only the information necessary to operate and improve our services. The different types of information are described below.

2.1 Registration and Identity Information

When creating an account, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID or passport number (where applicable for identity verification)

2.2 Financial and Transaction Information

During deposit and withdrawal processes, we keep records of the relevant transactions. Transactions on fd 77 can be made via bKash, Nagad, and Rocket. Transaction amounts, times, and methods are logged for security purposes. Full mobile wallet account details are not stored on our servers.

2.3 Technical and Usage Information

When you use fd 77, some information is collected automatically:

• IP address and device type
• Browser name and version
• Operating system
• Records of login times, session duration, and pages visited
• Cookie and local storage data

2.4 Communication Information

If you contact our support team via live chat or email, records of those conversations may be kept to improve service quality and assist with future support.

fd 77 uses collected information only for specific and legitimate purposes. The main purposes are outlined below:

3.1 Account Management and Identity Verification

Identity information is used to create your account, manage login, and ensure security. Age is also verified to confirm that only users aged 21 or above are using the services.

3.2 Processing Transactions

Financial information is used to process deposits and withdrawals smoothly and to maintain transaction history. On fd 77, information verification is required for a minimum deposit of ৳500 and a minimum withdrawal of ৳1,000.

3.3 Customer Support

Relevant information is provided to the support team to resolve your issues quickly and effectively. fd 77 provides 24/7 live chat and email support in both Bengali and English.

3.4 Security and Fraud Prevention

Technical information is analysed to identify unusual transactions, unauthorised access, and any account irregularities. This is essential for protecting both you and fd 77.

3.5 Service Improvement

Usage patterns are analysed to further improve the platform experience — such as adding new game categories, improving payment methods, and refining the mobile experience.

Cookies and similar technologies are used on the fd 77 website. Cookies are small data files stored in your browser that help ensure the site functions properly.

4.1 Essential Cookies

Without these cookies, the site cannot function correctly. They are essential for maintaining login sessions, remembering your preferred language, and handling security-related functions.

4.2 Functional Cookies

These cookies are used to remember your preferences and settings. For example, they store information such as which game you played last or which language you use on the site.

4.3 Analytics Cookies

Analytics cookies are used to collect usage statistics for the site. This information is anonymised and used solely to improve service quality.

You can block cookies by changing your browser settings. Please note, however, that blocking essential cookies may make some features of the site difficult to use.

fd 77 may share information with third parties in limited and specific circumstances. These cases are clearly outlined below:

5.1 Payment Processors

The minimum information required to process transactions via bKash, Nagad, and Rocket is shared with the relevant mobile financial service providers. This information is used solely to complete the transaction.

5.2 Technology and Service Partners

Game provider studios (such as Evolution, Pragmatic Play, PG Soft, JILI, and others), server service providers, and security solution providers may receive a limited amount of technical information — only to ensure the service functions properly.

5.3 Legal Obligations

Information may be provided in compliance with a court order or a lawful request from a government authority. In such cases, fd 77 will try to notify the user in advance wherever possible, though this may not always be possible due to legal obligations.

5.4 Corporate Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. Users will be notified in advance of any such change.

fd 77 has adopted modern technical and organisational measures to protect your information.

6.1 Encryption

The site uses SSL (Secure Socket Layer) technology, which encrypts all information exchanged between your browser and our servers. Passwords are stored using industry-standard hashing methods — no employee can view them in readable form.

6.2 Access Controls

Access to your information is restricted to authorised personnel only, who work under strict confidentiality agreements. Every instance of data access is logged.

6.3 Security Monitoring

Our systems are continuously monitored to detect any unusual activity or cyber threats. If a security breach occurs, affected users will be notified promptly.

fd 77 retains user information only for as long as necessary or legally required.

• Active account information: retained for as long as the account remains active.
• Transaction records: kept for a set period as needed to resolve financial disputes.
• Closed account information: transaction-related information may be retained for the applicable legal period even after an account is closed.
• Communication records: support-related conversations may be kept for a set period for service improvement purposes.

Once the set period has passed, information is securely deleted or anonymised so that no individual can be identified from it.

fd 77 believes every user should have full control over their own information. Your main rights are outlined below:

8.1 Right to Access Information

You can request to know what information fd 77 holds about you at any time. Upon submitting a request by email, the information will be provided within a set timeframe.

8.2 Right to Correct Information

If any information stored about you is incorrect or incomplete, you can request that it be corrected. Some information can be corrected directly from the profile section of your account.

8.3 Right to Request Deletion

You can request to close your account and have your information deleted. However, some information may need to be retained for a set period due to legal obligations or ongoing disputes.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages or notifications, you can turn this off at any time from your account settings or through the support team. However, important account-related notifications (transaction confirmations, security alerts) will continue to be sent.

To learn about your rights regarding responsible gaming and self-exclusion options, read our Responsible Gaming page.

All fd 77 services are strictly for users aged 21 and above. We do not knowingly collect information from minors.

If we become aware that a minor has created an account or provided information, that account will be closed immediately and the relevant information will be deleted. If a guardian suspects their child is using fd 77, please contact the support team without delay.

The eligibility conditions for creating an account are also detailed in fd 77's Terms and Conditions.

fd 77 may revise this privacy policy from time to time — due to the addition of new services, technical changes, or changes in applicable regulations. If changes are made, the updated date on this page will be changed.

For significant changes, users will be notified in advance by email or through the site. Continued use of the site after a change will be taken as your agreement to the revised policy.

If you need a previous version of the policy, please contact the support team.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. We are ready to assist in both Bengali and English.

To learn more about data protection and safe gaming, visit our FAQ section — where answers to common questions are given in plain language.