For ages 21+

fd 77 Responsible Gambling

Betting and casino games are a form of entertainment. fd 77 wants you to play with awareness, within set limits, and to have access to support whenever you need it.

For ages 21+ only SSL secured 24/7 support Safe environment
21+

For ages 21 and above only

To register and play at fd 77, you must be at least 21 years old. This platform is strictly off-limits for minors. If there are minors in your household, keep your account and device secure from them.

What does responsible gambling mean?

Understanding the line between entertainment and a problem is the first step toward aware play.

Whether on a physical field or an online platform, betting is primarily for entertainment. fd 77 believes that with the right information and self-control, playing can be an enjoyable experience. However, if too much time, money, or attention is spent, it can become a problem.

The key principle of responsible gambling is — do not bet to recover lost money; do not go beyond your budget; do not put gambling above family and relationships; and do not hesitate to ask for help when you need it. fd 77's Terms and Conditions contain detailed responsible gambling guidelines.

  • Decide your deposit amount before you play and stick to that limit.
  • Decide in advance how much time you will spend each day or week.
  • Stop if the thought of betting more to recover losses enters your mind.
  • Never bet with borrowed money or funds set aside for household expenses.
  • Avoid playing when under the influence of alcohol or when under stress.
  • The outcome of a game is never guaranteed — always keep this in mind.

Self-control tools

fd 77 provides a number of protective features that you can activate at any time.

Set a deposit limit

Set in advance how much you will deposit on a daily, weekly, or monthly basis. Once the limit is reached, the account will automatically stop accepting further deposits.

Deposit limit

Set a loss limit

Decide how much you are comfortable losing within a given period. Once the limit is reached, the system will alert you.

Loss limit

Session time limit

Set how long you will play in one go. When the time is up, the platform will suggest you take a break.

Time control

Cool-off mode

Use this option if you want a break for a few days. During the set period, you will not be able to log in or place bets.

Cool-off mode

Self-exclusion

Activate self-exclusion if you need a long-term break. Once active, the account cannot be reactivated before the set period ends.

Self-exclusion

Reality check notifications

A message will appear at regular intervals reminding you how long you have been playing and how much you have won or lost in the session.

Reminders

Request self-exclusion

Once you fill in this form, our support team will contact you within 24 hours and complete the self-exclusion process.

Warning signs of a problem

If you notice any of the signs below in yourself or someone close to you, seek help without delay.

Obsession with recovering lost money

Repeatedly wanting to bet more to recover losses is the main sign of problem gambling.

Spending beyond budget

Betting with household emergency funds or borrowed money.

Hiding from family

Keeping how much you are playing or losing secret from family or friends.

Unable to stop

Being unable to stop playing even when you want to, or feeling uncomfortable when you do stop.

There is no need to panic if you notice these signs — seeking help is the most courageous step. Contact fd 77 via 24/7 live chat or email, or speak with family or a professional counsellor.

Where to get help

If you feel there is a problem, you do not have to face it alone — support is available from various sources.

fd 77 live chat support

At any time of day or night, speak with fd 77 via live chat in Bengali or English. Our team will help you set limits or activate self-exclusion.

Contact by email

You can also reach the fd 77 support team by email. Write to us about your concern and we will respond quickly and take the necessary steps.

Family and trusted people

Talk openly with the people close to you. Support from family often works faster than professional help.

Professional mental health counsellors

Seeing a psychologist or counsellor is not a sign of weakness — it is a mature decision to look after yourself. Various mental health service providers in Bangladesh offer counselling.

Support groups and community

Talking with people who have been through the same problem builds mental strength. Support groups of this kind are available in Bangladesh and online. You can also visit our FAQ page for more information.

The security of your information

When you request self-exclusion or set limits at fd 77, your personal information is kept completely confidential. This information is not shared with any third party. Our Privacy Policy explains how your information is collected, used, and protected.

If you have any online concerns or complaints, you will find contact details on our About Us page. We take all concerns seriously.

SSL encryption: Every transaction and communication at fd 77 is secured with SSL technology.

Confidentiality: Self-exclusion and limit requests are processed with complete confidentiality.

Responsible gambling Q&A

Answers to commonly asked questions are provided here.

Once a self-exclusion period is set, it cannot be cancelled before the period ends. This is intentional, so that decisions cannot be changed on impulse. Once the period is over, contact the support team to learn how to reactivate your account.

Yes, when a deposit limit is lowered it takes effect immediately. However, increasing a limit may take some time — this is intentional, to prevent limits from being raised on impulse.

Ask yourself a few questions: Are you spending more than your set budget? Do you feel upset after a loss and think about betting more to recover? Are you thinking about gambling more than about family or work? Are you cutting back on sleep or meals to play? If the answer to any of these is "yes", take a break and seek support.

fd 77 verifies age at registration, and anyone under 21 cannot open an account. If you believe a minor is using an account, notify us immediately via live chat or email. We will investigate and take action promptly.

When self-exclusion is activated, if there is any available balance in your account, the support team will arrange a withdrawal while completing the process. Contact us via live chat or email for details.

Cool-off mode is short-term — usually a few days to a few weeks. During this time the account is inactive. Self-exclusion is long-term — it can range from one month to permanent. With self-exclusion, the account cannot be reactivated before the period ends.